Project Overview
Manastik is a teleneurology platform built for dementia care connecting patients, caregivers, and clinicians in one unified experience.
The platform spans three parallel apps for patients, caregivers, and doctors designed to work as a single coherent system. This case study focuses on the teleconsultation flow, designed caregiver-first.
Defining the real problem: fragmented care, not just limited access
Dementia is one of the most underserved areas in Indian healthcare. The numbers were unsettling.
7
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7
7
5
5
5
%
%
%
of dementia cases in India go undiagnosed.
5
5
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5
5
5
5
M
M
M
people worldwide are living with dementia right now.
Before designing anything, I ran research across four areas. Two findings changed everything we thought we knew going in.
Stakeholder Alignment
Expert & Caregiver Interviews
Competitive Analysis
User Personas & Journey Mapping
The Rollercoaster of forming the architecture
The Rollercoaster of forming the architecture
Rebuilding around caregivers wasn't a small change. It meant reconsidering who the primary account holder was, how notifications were structured, and how three parallel apps stayed coherent — all at once.
Due to NDA restrictions, all screens shown have been recreated. The flows represent the actual design decisions; the visual execution has been reconstructed.
Some Card Explorations
The doctor listing card was one of the smallest components in the system and one of the most contested.
The Seamless Teleconsultation Journey
Discovery
Hybrid Care Focus Research showed a need for both online and offline modes. We prioritized distance and ratings in the hierarchy, using the "Know More" drawer to provide trust signals without breaking the search flow.
Booking
Consultation & Continuity
Distance is Top filter
Time Slots are visible
in the know more section
Systems Thinking Beyond Teleconsultation
Teleconsultation was the first thing we shipped.
But it was never the whole idea. The problem wasn't only that caregivers struggled to access good doctors. It was that even after a good consultation, the recommendations fell apart in daily life.
Flexible streak rules
Dementia care doesn't follow a perfect schedule — and the app doesn't pretend it does. Missed days don't reset progress.
Weekend Flexibility
Pause Streak Option
Rest Day
AI-Assisted Habit Tracker
Every appointment automatically updates the patient's daily routine, giving caregivers a structured view of what the day should look like.
Weekly Progress Overview
Caregivers get a weekly summary of the patient's cognitive and physical progress across all activities. Patterns become visible over time
Rahul's week at a glance
Physical
Cognitive
Meditation
Streaks completed
3 streaks improved
Focused sessions
Total time: 4h 20m
Medicine Reminder
Daily medication reminders for both patient and caregiver, automatically updated after every appointment.
Stretch for 2 minutes
A quick reset helps reduce stiffness.
Review your next task
Stay on track for the next hour.
Take a 5-minute break
Your focus session is almost done.
Plan the next day
A quick reset helps reduce stiffness.
Evening reset
Tidy up and prepare for tomorrow.
Drink a glass of water
You’re behind today’s hydration goal.
Clear your desk
Create a clean, distraction-free space.
Silence notifications
Protect your focus for what matters.
Posture check
Sit tall and realign your body.
Stretch for 2 minutes
A quick reset helps reduce stiffness.
Review your next task
Stay on track for the next hour.
Take a 5-minute break
Your focus session is almost done.
Plan the next day
A quick reset helps reduce stiffness.
Evening reset
Tidy up and prepare for tomorrow.
Drink a glass of water
You’re behind today’s hydration goal.
11:30 AM • After breakfast Medicine
Loartidine , 10 mg
1 pill per day
Snooze
Taken
Driving measurable impact
Outcomes measured post-launch across engagement, network growth, and product scope.
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7
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%
%
%
Increase in repeat engagement after teleconsultation launched
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Neurologists onboarded across 6 cities post-launch
Manastik’s dementia care platform gained recognition from NIDHI EIR, BIRAC BIG, and the ASEAN Startup Festival during my tenure as a design consultant, helping validate our neurorehabilitation technology.
